Worker responsibilities (Non-Classic Medicaid only)
Date stamping the application
- Date stamp the application, the same day we get the application, even if the application is sent to the wrong office; or
- The next business day if we received the application outside of normal business hours.
Shared case processing / transfers
CSO and Foster Care and Adoption Support (FCAS) may need to coordinate actions on shared cases involving foster and adopted children or foster alumni receiving D01, D02, or D26 medical programs. To contact the FCAS call 1-800-562-3022, extension 15480; or email at FCAS@hca.wa.gov.
CSO and MEDS staff must coordinate actions taken on shared cases. If the CSO needs a shared case transferred, email Medstransfer@hca.wa.gov. For MEDS, if there is a shared case, contact the CSO before making any change. If MEDS staff are unable to reach the CSO to take action on a shared case, they will contact the CSO supervisor of record for action.
How to contact MEDS:
PO Box or Mail Stop 45531
Olympia, Washington 98504-5531
Phone: General Information: 800-562-3022
Email: Case transfers Medstransfer@hca.wa.gov