Partial federal government shutdown
HCA does not anticipate any immediate impacts to our services or disruption to provider payments at this time. We will continue to monitor the situation and share updates if anything changes.
Apple Health customer service phone lines down Thursday.
The Apple Health customer service phone lines for clients and providers will be down Thursday, October 30, from 11:30 a.m. to 3:15 p.m. We apologize for any inconvenience. View other ways to contact Apple Health.
600 Series reason codes
Revised date
Purpose statement
600 Series Reason Code Protocols
Go to the Reason Code Link chart to find information regarding other series reason codes. This chart will be for codes 100 through 500.
| Reason Code | HCA Reason For Closure | Washington Healthplanfinder Letters Text | Washington Healthplanfinder Screen Text | WAC References | Forced Closure Code Required? |
|---|---|---|---|---|---|
| 600 | Due to incarceration | You are not eligible for Washington Apple Health because you reported you are currently incarcerated. | Not eligible for Washington Apple Health due to reported incarceration. | 182-505-0210 182-505-0240 182-503-0505 182-505-0250 |
Yes |
| 601 | Due to residing in State hospital | You are not eligible for Washington Apple Health because you are currently living in Eastern or Western State hospital and do not meet the age criteria for coverage. | Not eligible for Washington Apple Health due to living in Eastern or Western State hospital and do not meet age criteria for coverage. | 182-505-0210 182-505-0240 182-503-0505 182-505-0250 |
Yes |
| 602 | Not living in the household | You are not eligible for Washington Apple Health because you are no longer living in the home. | Not eligible for Washington Apple Health due to no longer living in the home. | 182-506-0010 | Yes |
| 604 | Other health insurance - Medicare | You are not eligible for Washington Apple Health for Adults coverage because you have other health coverage through Medicare. | Not eligible for Washington Apple Health due to other health coverage through Medicare. | 182-505-0250 | Yes |
| 605 | You must submit your own application | You must submit your own application for Washington Apple Health coverage. | Must submit separate application for Washington Apple Health due to age requirement. | 182-503-0010 | No |
| 606 | Age 65 or older | You are not eligible for Washington Apple Health adult coverage because you are age 65 or older. | Not eligible for Washington Apple Health due to age 65 or older. | 182-505-0250 | No |