Contact the plans

You should contact the plans when you have questions about:

  • Benefit details (including Rx coverage)
  • Finding a doctor or dentist
  • ID cards
  • Copayments, coinsurance, deductibles, or claims
  • Health plan complaints or appeals
  • Using the plan's website

Medical, dental, and vision plans

I need help with ...

Contact ...
  • Kaiser Foundation Health Plan of the Northwest benefits

Kaiser Permanente Northwest
(1, 2, or 3)

Online: Kaiser Permanente Northwest for school employees
Phone: 1-800-728-2779
TTY: 711
Address: 500 NE Multnomah St., Suite 100
Portland, OR 97232-2099

  • Kaiser Foundation Health Plan of Washington benefits

Kaiser Permanente Washington
(Core 1, Core 2, Core 3, or SoundChoice)

Online: Kaiser Permanente Washington for school employees
Phone: 1-800-728-2779
TTY: 1-800-833-6388
Address: 601 Union St. Suite 3100
Seattle, WA 98101

  • Kaiser Foundation Health Plan of Washington Options, Inc. benefits

Kaiser Permanente Washington Options, Inc.
(Access PPO 1, Access PPO 2, or Access PPO 3)

Online: Kaiser Permanente Washington Options, Inc. for school employees
Phone: 1-800-728-2779
TTY: 1-800-833-6388 or 711
Address: 601 Union St. Suite 3100
Seattle, WA 98101

  • Premera Blue Cross benefits

Premera Blue Cross
(High PPO, Peak Care EPO, or Standard PPO)

Online: Premera Blue Cross for school employees
Phone: 1-800-807-7310
TTY: 1-800-842-5357
Address: 7001 220th St SW
Mountlake Terrace, WA 98043

  • Uniform Medical Plan (UMP), administered by Regence BlueShield (Medical only)

Uniform Medical Plan
(Achieve 1, Achieve 2, High Deductible, or UMP Plus)

Online: Uniform Medical Plan for school employees
Phone: 1-800-628-3481
TRS: 711
Address: 1800 Ninth Avenue, Suite 235
Seattle, WA 98101

UMP Plus–Puget Sound High Value Network

Online: UMP Plus–Puget Sound High Value Network
Phone: 1-877-345-8760

UMP Plus–UW Medicine Accountable Care Network

Online: UMP Plus–UW Medicine Accountable Care Network for school employees
Phone: 1-855-520-9400
TRS: 711

  • Uniform Medical Plan, administered by Washington State Rx Services (Prescription drugs only)

Uniform Medical Plan
(Achieve 1, Achieve 2, High Deductible, or UMP Plus)

Washington State Rx Services

Online: Prescription drug information for school employees
Phone: 1-888-361-1611
TRS: 711
Address: PO Box 40168
Portland, OR 97240-0168

 

DeltaCare
(administered by Delta Dental of Washington)

Online: DeltaCare for school employees
Phone: 1-800-650-1583
TTY: 1-800-833-6384
Address: 400 Fairview Ave. N., Suite 800
Seattle, WA 98109-5371

Uniform Dental Plan
(administered by Delta Dental of Washington)

Online: Uniform Dental Plan for school employees
Phone: 1-800-537-3406
TTY: 1-800-833-6384
Address: 400 Fairview Ave. N., Suite 800
Seattle, WA 98109-5371

Willamette Dental Group

Online: Willamette Dental Group for school employees
Phone: 1-855-433-6825
TTY: 711
Address: 6950 NE Campus Way
Hillsboro, OR 97124-5611

Davis Vision, Inc.

Online: Davis Vision for school employees
Phone: 1-877-377-9353
TTY: 1-800-523-2847
Address: PO Box 1525
Latham, NY 12110

EyeMed Vision Care

Online: EyeMed Vision Care for school employees
Phone: 1-800-699-0993
TTY: 1-844-230-6498
Address: 4000 Luxottica Place
Mason, OH 45040

MetLife

Online: MetLife Vision for school employees
Phone: 1-855-638-3931
TTY:  1-800-428-4833
Address: PO Box 385018
Birmingham, AL 35238-5018

HealthEquity

Online: HealthEquity for school employees
Phone: 1-844-351-6853
TRS: 711

Additional benefits

Navia Benefit Solutions

Online: Navia Benefit Solutions for school employees
Phone: 1-800-669-3539

Standard Insurance Company

Online: Standard long-term disability insurance for school employees
Phone: 1-833-229-4177
TTY: 1-833-229-4177

SmartHealth Customer Service (Limeade)

Online: SmartHealth for school employees
Phone: 1-855-750-8866