Partial federal government shutdown
HCA does not anticipate any immediate impacts to our services or disruption to provider payments at this time. We will continue to monitor the situation and share updates if anything changes.
PEBB and SEBB open enrollment is Monday, October 27 through Monday, November 24, 2025.
Find information on the open enrollment page that’s right for you: PEBB retirees, PEBB employees and PEBB continuation coverage subscribers, and SEBB employees and SEBB continuation coverage subscribers.
Contact the plans
You should contact the plans when you have questions about:
- Benefit details (including Rx coverage)
- Finding a doctor or dentist
- ID cards
- Copayments, coinsurance, deductibles, or claims
- Health plan complaints or appeals
- Using the plan's website
Medical, dental, and vision plans
- Medical plans
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I need help with: Contact: Kaiser Permanente Northwest benefits
Kaiser Foundation Health Plan of the Northwest*
(Classic, CDHP, or Senior Advantage with Part D)*Kaiser Foundation Health Plan of the Northwest offers plans in Clark and Cowlitz counties in Washington and select counties in Oregon.
Online: Kaiser Permanente NW for PEBB members
Phone: 503-813-2000 or 1-800-813-2000
Medicare members: 1-877-221-8221
TRS: 711
Language interpretation services: 1-800-324-8010 (TRS: 711)Address
500 NE Multnomah St.
Suite 100
Portland, OR 97232Kaiser Permanente Washington benefits
Kaiser Foundation Health Plan of Washington
(Classic, CDHP, Medicare Advantage with Part D, SoundChoice or Value)
Online: Kaiser Permanente WA for PEBB members
Phone: 1-866-648-1928
Medicare members: 1-888-901-4600
TTY: 1-800-833-6388
TRS: 711
Language interpretation services: 1-866-648-1928 (TRS: 711)Address
2715 Naches Ave SW
Renton, WA 98057Premera Blue Cross benefits
Premera Blue Cross (Medicare Supplement Plan F and Plan G)
Online: Premera's website
Phone: 1-800-817-3049
TTY: 1-800-842-5357
Language interpretation services: 1-800-817-3049 (TTY: 1-800-842-5357)Address
PO Box 327
Seattle, WA 98111-0327Uniform Medical Plan (UMP) benefits
Uniform Medical Plan
(Classic, Classic Medicare with Part D, Select, CDHP, or UMP Plus, administered by Regence BlueShield)
Online: UMP website for PEBB
Phone: 1-888-849-3681
TRS: 711
Language interpretation services: 1-888-849-3681 (TRS: 711) Monday through Friday: 5 a.m. to 8 p.m.; Saturday: 8 a.m. to 4:30 p.m. (Pacific)UMP Plus–Puget Sound High Value Network
Online: Puget Sound High Value Network
Phone: 1-855-776-9503
TRS: 711UMP Plus–UW Medicine Accountable Care Network
Online: UW Medicine for PEBB members
Phone: 1-888-402-4237
TRS: 711Address (for medical benefits)
PO Box 1106
Lewiston, ID 83501-1106
1-888-849-3681 (TRS: 711)Address (for prescription drugs)
PO Box 40168
Portland, OR 97240-0327
All UMP plans except Medicare: 1-888-361-1611 (TRS: 711)
UMP Classic Medicare with Part D (PDP): 1-833-599-8539UnitedHealthcare benefits UnitedHealthcare
(UnitedHealthcare PEBB Balance and UnitedHealthcare PEBB Complete)
Online: UnitedHealthcare for PEBB retirees
Phone: 1-855-873-3268Address
185 Asylum Ave
Hartford, CT 06103 - Dental plans
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DeltaCare
Administered by Delta Dental of Washington
Online: DeltaCare for PEBB members
Phone: 1-800-650-1583
Address
400 Fairview Ave N
Suite 800
Seattle, WA 98109-5371Uniform Dental Plan
Administered by Delta Dental of Washington
Online: Uniform Dental Plan for PEBB members
Phone: 1-800-537-3406
Address
400 Fairview Ave N
Suite 800
Seattle, WA 98109-5371Willamette Dental of Washington, Inc.
Online: Willamette Dental for PEBB members
Phone: 1-855-433-6825
Address
910 NE 82nd St.
Vancouver, WA 98665 - Vision plans
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Davis Vision by MetLife
Underwritten by Metropolitan Life Insurance Company ("MetLife")
Online: Davis Vision by MetLife
Phone: 1-888-496-4275
TTY: 1-800-523-2847
Address
200 Park Avenue
New York, NY 10166EyeMed Vision Care
Underwritten by Fidelity Security Life Insurance Company
Online: EyeMed
Phone: 1-800-699-0993
TTY: 1-844-230-6498
Address
4000 Luxottica Place
Mason, OH 45040MetLife Vision
Underwritten by Metropolitan Life Insurance Company ("MetLife")
Online: MetLife Vision
Phone: 1-866-548-7139
TTY: 1-800-428-4833
Address
200 Park Avenue
New York, NY 10166 - Health Savings Account (HSA)
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HealthEquity
Online: HealthEquity for PEBB members
Phone:
Kaiser Permanente CDHP members: 1-877-873-8823 (TRS: 711)
UMP CDHP members: 1-844-351-6853 (TRS: 711)
Additional benefits
- Auto/home insurance
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Liberty Mutual Insurance Company
Online: Auto and home insurance
Phone: 1-800-706-5525 (mention you are a State of Washington PEBB Program member; client #8246) - Flexible Spending Arrangements (FSA) and Dependent Care Assistance Program (DCAP)
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Navia Benefit Solutions
Online: Navia Benefit Solutions
Email: Navia customer service
Phone: 1-800-669-3539 - Life insurance
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MetLife
Online: MetLife for employees | MetLife for retirees
Phone: 1-866-548-7139, benefits specialists available Monday through Friday, 5 a.m. to 8 p.m. Pacific Time (except for the major holidays).
Address:
PO Box 14406
Lexington, KY 40512-4406 - Long-term disability insurance
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Standard Insurance Company
Online: Standard Insurance Company
Phone: 1-800-368-2860 - SmartHealth
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SmartHealth Customer Service (WebMD)
Website: SmartHealth
Online: Contact SmartHealth
Phone: 1-800-947-9541 Monday through Friday 7 a.m. to 7 p.m. Pacific Time - Retirees: VEBA and HRA
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Voluntary Employee Beneficiary Association Trust (VEBA) for Health Reimbursement Arrangements (HRA)
VEBA plan or VEBA Medical Expense Plan (MEP)
Online: VEBA
Phone: 1-888-828-4953HRA VEBA plan
Online: HRA VEBA
Phone: 1-888-659-8828