Social media comment policy

Comments are public record and may be archived. Comments made will in no way constitute a legal or official notice, comment, or request to the Health Care Authority. For example, a post or comment that asks the Health Care Authority to provide public records will not be considered a public records request. 

Do you need to find contact information related to official correspondence?

Free speech protections apply to the speech of third party commenters. Blocking someone from commenting, or deleting comments that do not fall into specific restricted categories listed below, is not allowed. For example, a state agency may not remove comments from its social media platform because the comment criticizes the agency or the agency does not agree with the comments. 

The views expressed in comments reflect those of the authors, who are responsible for the content of their comments.

We reserve the discretion to delete or hide comments that contain any of the following:

  • Personal information including but not limited to email addresses, telephone numbers, mailing addresses, or personal identification numbers or any information protected under HIPAA
  • Personal attacks or defamatory statements, including derogatory epithets directed at another individual or group of individuals
  • Violent obscene, profane, or threatening language
  • Advertisements or solicitations of any kind
  • Repetitive posts, including those that are copied and pasted

HCA reserves the right to delete content, including comments, submitted from outside sources. The social media coordinator will screen content posted by outside sources for violations of HCA policy.