The UMP website is moving. This website contains 2019 UMP information for PEBB members only (through the end of 2019). If you are a PEBB member and/or you will be a new School Employees Benefits Board (SEBB) member and you need 2020 UMP benefits information, visit our new UMP website.

Find providers

Looking for a provider?

Find a UMP Plus provider by searching the network you are enrolled in (or considering enrolling in):

Provider types

By using your network’s search, you can find:

  • Network primary care providers, such as family practice, adult medicine, or women’s health.
  • Network specialty providers, such as a cardiologists, dermatologists, or allergists.
  • Ancillary providers, such as a chiropractors, mental (behavioral) health providers, or physical therapists.
  • Network facilities, such as hospitals or clinics.

To learn more about each provider type, visit UMP Plus provider information.

    Note: To find a naturopathic physician for primary care, call UMP Customer Service at 1-888-849-3681 (TRS: 711) or use the Regence provider search for PSHVN or UW Medicine ACN.

    Do you need help?

    For help finding a provider, call UMP Customer Service at 1-888-849-3681 (TRS: 711) or call your network:

    • PSHVN: 1-855-776-9503
    • UW Medicine ACN: 1-855-520-9500 (TRS: 711)

    Other providers

    You may see a provider who is contracted with Regence but does not participate in the core or support networks, for such services as Applied Behavior Analysis (ABA) Therapy, family planning services, and transgender health services. 

    If you need help finding providers who perform these services, call UMP Customer Service at 1-888-849-3681 (TRS: 711). See "Other providers" in your certificate of coverage (PSHVN or UW Medicine ACN)  for a complete list of services that fit into this category.

    Need emergency care?

    For emergency care, you may see any provider, regardless of network status, and the plan pays at the network rate. You may also have an emergency room copayment. However, if you see an out-of-network provider, they may balance bill you.

    You can find more information about emergency room visits on the summary of benefits webpage under “Emergency room.”

    Looking for urgent care?

    To find an urgent care facility, use the Regence provider search for your network or call UMP Customer Service at 1-888-849-3681 (TRS: 711).


    UMP Customer Service
    Your Regence account
    Phone: 1-888-849-3681
    TRS: 711
    Business hours: Monday through Friday 5 a.m. to 8 p.m. and Saturday 8 a.m. to 4:30 p.m. (Pacific)

    Puget Sound High Value Network
    Phone: 1-855-776-9503
    Business hours: Monday through Friday 6:30 a.m. to 8 p.m. and Saturday 7 a.m. to 6 p.m. (Pacific)

    UW Medicine Accountable Care Network
    Phone: 1-855-520-9500
    TRS: 711
    Business hours: Monday through Saturday 7 a.m. to 7 p.m. (Pacific)