Find a network pharmacy
Washington State Rx Services has a large network of retail pharmacies. You save money when you use network pharmacies, and the pharmacy sends the claim to the plan for you.
If you use a non-network pharmacy, you will pay the entire cost of the drug upfront and must submit a claim. Only the allowed amount for covered drugs will count toward your deductible or out-of-pocket limit.
Many network retail pharmacies offer preventive immunizations at no cost to you. Visit the Find drugs page to find the list of network vaccination pharmacies.
Tip: If you take an ongoing prescription drug and purchase between an 84- to 90-day supply, you may be able to save money by using a Choice90Rx pharmacy or the Postal Prescription Services (PPS) mail-order pharmacy. To find one, search for a network pharmacy or call Washington State Rx Services at 1-888-361-1611.
Postal Prescription Services (PPS) is the plan's only network mail-order pharmacy. Prescriptions purchased through other mail order pharmacies may not be covered. To learn more about mail order, you may call PPS at 1-800-552-6694 or Washington State Rx Services at 1-888-361-1611 (TRS: 711), or read Postal Prescription Services FAQs.
Prescriptions are usually delivered within 7 to 10 days after the pharmacy receives your prescription. When using PPS, the same deductible, coinsurance, preauthorization requirements, and limits on coverage apply as for prescription drugs purchased at retail network pharmacies.
To get started:
- Set up an account with PPS online or call PPS at 1-800-552-6694.
- Mail your prescription to PPS. Your provider can also electronically send or fax your prescription to PPS. Only a provider can fax in a prescription. Prescriptions faxed to PPS must:
- Be faxed from your provider's office fax machine to 1-800-723-9023 (fax number for providers only).
- Be on the provider's letterhead.
- Include the patient's name, address, phone number, plan ID number, and date of birth.
Alert: Some durable medical equipment (DME) items are not available through PPS. You will need to get them through a network retail pharmacy or preferred DME provider.
Washington State Rx Services (network pharmacies)
Online: Your pharmacy account
Business hours: 24 hours a day, 7 days a week
Postal Prescription Services (network mail-order pharmacy)
Online: Your PPS account
Business hours: Monday through Friday 6 a.m. to 6 p.m. and Saturday 9 a.m. to 2 p.m. (Pacific)
Ardon Health (network specialty drug pharmacy)
Business hours: Monday through Friday 8 a.m. to 7 p.m. and Saturday 8 a.m. to 12 p.m. (Pacific)