Claims history

Need help understanding your Medical Flexible Spending Arrangement (FSA)?

Learn more about FSAs

Access your claims history

Your medical and prescription drug claims history may be helpful to you for tax purposes and reimbursement from your Medical Flexible Spending Arrangement (FSA).

Medical expenses

Online: Your Regence account
Phone: 1-888-849-3681
TRS: 711
Business hours: Monday-Friday 5 a.m. to 8 p.m. and Saturday 8 a.m. to 4:30 p.m. Pacific Time (PT)

Use your Regence account to:

  • View your claims, including year-to-date expenses and the dates Regence received and processed your claims.
  • View your explanations of benefits. These statements include details about the medical services you received, the amount applied toward your deductible, how much the plan paid, and the amount you owe.

ALERT: Providers are not required to submit claims immediately (the deadline to submit a claim is 12 months after the date of service). Claims not yet submitted by your provider will not show on your Regence account or your claims history.

Prescription drug expenses

Online: Your UMP pharmacy account
Phone: 1-888-361-1611
TRS: 711
Business hours: 24 hours a day, 7 days a week

Use your pharmacy account to:

  • Get your prescription claims history.
  • View your benefits and claims information.