Post-open enrollment: next steps

Welcome to UMP! Find all the post-open enrollment information you need to understand your 2018 Uniform Medical Plan coverage. 

Have questions? Call UMP Customer Service at 1-888-849-3681 (TRS: 711) for questions about medical benefits, or Washington State Rx Services at 1-888-361-1611 (TRS: 711) for questions about prescription drugs.

Find out what's new for 2018

For a summary of your coverage for 2018, read the UMP open enrollment newsletter:

Monthly premiums

To compare 2017 and 2018 premiums for UMP members, read the UMP 2018 premiums flyer. To find premiums for other plans, visit the PEBB Program website (employees, retirees, COBRA/continuation coverage).

Note: School district employees and employees who work for a city, county, port, etc., need to contact their personnel, payroll, or benefits office to find their monthly premiums.

Welcome packets

Welcome packets for your UMP plan in 2018 were mailed to new and returning members in late December 2017.

These packets contain information to help you get started with your medical and prescription drug benefits in the new year, including an updated Notice of Privacy Practices. Eligible members will also receive a flyer about the Center of Excellence (COE) Program for hip and knee replacement. 

Welcome packet materials are also available electronically.

Your UMP ID card

You can continue to use your current ID card for 2018 if:

  • You have not changed UMP plans.
  • You changed from UMP Classic to UMP CDHP or vice versa. UMP Classic and UMP CDHP use the same ID card.

You will receive a new UMP ID card for 2018 in the mail if:

  • You are new to UMP.
  • You changed from UMP Classic or UMP CDHP to a UMP Plus plan.
  • You changed which UMP Plus network you are in. UMP Plus-PSHVN and UMP Plus-UW Medicine ACN use different ID cards.

You use the same ID card for both medical services and prescription drugs. You should show your ID card to all providers you see, including pharmacies, to make sure they have up-to-date billing information for you. You do not use your UMP ID card for dental services.

What if I need services and haven't gotten my new card yet?

  • Print your own card by logging in to your Regence account.
  • For medical services, call UMP Customer Service at 1-888-849-3681 (TRS: 711) to get your ID number.
  • For prescription drugs, use the following prescription drug identification information (applies to all UMP plans):

State of Washington: MedImpact
RxBin#: 003585
RxPCN: 38600
RxGroup: 38600

How do I get a replacement or extra ID cards?

  • Print your own card by logging in to your Regence account.
  • Call UMP Customer Service at 1-888-849-3681 (TRS: 711).

Note: If you recently enrolled, your member information may not yet be available in your Regence account. Call UMP Customer Service at 1-888-849-3681 to get an ID card or your ID number.

Know your benefits

Your 2018 certificate of coverage is your best source of information about your medical and prescription drug benefits. It describes what's covered and how much you’ll pay for different services.

Read this summary of your prescription drug benefit to get an overview of what's covered. Find out what you'll pay for your prescriptions, read frequently asked questions, and learn how to find a network pharmacy.

Compare the three UMP plans

UMP offers three health plans: UMP ClassicUMP Consumer-Directed Health Plan (CDHP),  and UMP Plus. To quickly compare plans:

Learn more about UMP Plus

Visit the UMP Plus home page or use the resources below.

Webinars

Watch each network's recorded webinar to hear them describe their services and answer questions:

UMP Plus video

Watch the video below to learn more about the benefits of UMP Plus, including lower monthly premiums and coordinated care.

Contact

Medical benefits: UMP Customer Service
Phone: 1-888-849-3681
TRS: 711
Business hours: Monday–Friday 5 a.m. to 8 p.m. and Saturday 8 a.m.–4:30 p.m. Pacific time

Prescription drug benefits: Washington State Rx Services
Phone: 1-888-361-1611
TRS: 711
Business hours: 24 hours a day, 7 days a week