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These accounts are available to help you access your UMP benefits:
- Regence account
Medical claims, how much you've paid of your medical deductible and out-of-pocket limit, what you've used of limited benefits (such as acupuncture or vision hardware). You can also use the Regence mobile app to get this information.
- Pharmacy account
Prescription drug claims, how much you've paid of your prescription drug deductible (UMP Classic). Note: for information about specialty drugs, call Ardon Health at 1-855-425-4085.
- PPS, network mail-order pharmacy
Request refills and track mail-order prescriptions.
- Health Savings Account (UMP CDHP only)
Manage your HSA funds and pay claims.
These accounts are available through the PEBB Program to help you access other benefits:
- My Account
Check your PEBB medical and dental insurance coverage, make changes to your PEBB benefits, update your address, and attest or reattest to surcharges (tobacco or spousal coverage).
PEBB's wellness program; participate in wellness activities and earn incentives.
- MetLife MyBenefits
Check your enrollment or premium payments and learn about your life insurance or accidental death and dismemberment (AD&D) insurance.
These accounts allow you access to some services online, which may be faster or more convenient than calling or using paper forms.
In many cases, you can also call or write if you prefer. Visit the Contact UMP page for more information.
Generally, anyone enrolled who is age 13 and older may register for an online account. One exception is My Account, which is only available to the subscriber (the employee or retiree enrolled in medical coverage).
Because of privacy laws, adult members may not see full details about claims for dependents age 13 and older. For an adult to see those details, the dependent must create their own account and give the adult permission to view their claims details from the adult's account.
Due to strict privacy rules, we cannot use regular email for discussing any personal health issues. However, you may use the secure messaging service in your Regence account for medical issues like claims or appeals. You must call or write about prescription drug issues.