Explanation of Benefits (EOB)
An Explanation of Benefits (EOB) is a detailed account of each medical claim processed by the plan, which is sent to you to notify you of claim payment or denial. To obtain a copy of an EOB, you may sign in to your Regence account at regence.com or call UMP Customer Service at:
- PEBB: 1-888-849-3681 (TRS: 711)
- SEBB: 1-800-628-3481 (TRS: 711)
You will need to provide identifying information over the phone.