Manuals

Training and administration manuals for SEBB benefits administrators.

SEBB My Account

Chapter 1
Introduction to the SEBB My Account program.
Chapter 2
Eligibility file, billing file, reports, access, FSA/DCAP file, etc.
Chapter 3
Managing employee accounts.
- Learn about the change to how you reinstate employee coverage in SEBB My Account.
Appendix
How to use SEBB My Account for employees

Special Open Enrollment (SOE) user guides

Insurance accounting

Accounting training manual 2022
Sample of district billing file with adjustments

Insurances

Long Term Disability (LTD) administration manual (The Standard)
Life and accidental death and dismemberment (AD&D) insurance administration manual (MetLife)

HCA Support

HCA Support user guide

Contact

Outreach and Training
Benefits administrators contact O&T for eligibility, enrollment, or billing related questions.
Phone: 1-800-700-1555
Secure messaging: HCA Support

Free or low-cost health care
- I need medical, dental, or vision care
  - Find Apple Health benefits & services
  - Other Apple Health programs
  - Am I eligible?
  - Learn about my coverage
  - Use my coverage
  - Manage my coverage
- I need behavioral health support
  - Mental health
  - Substance use
  - Prenatal, children & young adults
  - American Indians & Alaska Natives
    - Behavioral health services for American Indians & Alaska Natives (AI/AN)
  - Recovery support services
  - Prevention
    - Substance use disorder prevention & mental health promotion
- I help others apply for & access Apple Health
  - Apple Health Eligibility Manual
  - Additional tools
    - Apple Health manual WAC index
    - Apple Health manual revision log
  - Stakeholder training & education
- Quick links
- Contact Apple Health (Medicaid)
- News
Employee & retiree benefits
- Public employees
  - Find benefits
  - Explore costs
  - Determine eligibility
  - Learn how to enroll
  - For survivors
  - Manage benefits
  - Get help
    - Contact the plans
    - Help with PEBB My Account
- School employees
  - Find benefits
  - Explore costs
  - Determine eligibility
  - Learn how to enroll
  - For survivors
  - Manage benefits
  - Get help
    - Contact the plans
    - Help with SEBB My Account
- Retirees
  - Find benefits
  - Explore costs
  - Determine eligibility
  - Learn how to enroll
  - Learn how & why to defer
  - For survivors
  - Manage benefits
  - Get help
    - Contact the plans
    - Help with PEBB My Account
- PEBB Continuation Coverage
  - Find benefits
  - Explore costs
  - Determine eligibility
  - Learn how to enroll
    - For newly eligible members
    - Verify & enroll my dependents
  - For survivors
  - Manage benefits
  - Get help
    - Contact the plans
    - Help with PEBB My Account
- SEBB Continuation Coverage
  - Find benefits
  - Explore costs
  - Determine eligibility
  - Learn how to enroll
    - For newly eligible members
    - Verify & enroll my dependents
  - For survivors
  - Manage benefits
  - Get help
    - Contact the plans
    - Help with SEBB My Account
- Quick links
- Contact us
- PEBB news
- SEBB news
Billers, providers & partners
- Prior authorization, claims & billing
  - Getting started
  - Submit prior authorization (PA)
    - Step-by-step guide for prior authorization (PA)
    - Pharmacy prior authorization
  - Submit claims
    - Provider billing guides & fee schedules
    - Hospital rates & reimbursement
- Program information for providers
  - Getting started
    - Program benefit packages & scope of services
    - Patient review & coordination (PRC)
  - Programs: A-E
  - Programs: F-H
  - Programs: I-N
  - Programs: O-Z
- Become an Apple Health provider
  - Learn how to enroll
  - What's next
    - Find next steps for new Medicaid providers
  - For existing medicaid providers
    - Update my provider information
    - Revalidation
- Learn ProviderOne
  - Getting started
    - How do I access ProviderOne?
  - Training materials
- Quick links
- Contact us
- News
About HCA
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  - Find out what's new
  - Follow HCA on social media
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  - For the press
    - Visit our press room
- Quick links
- Contact HCA
Contact