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Manuals
Eligibility manual
Chapter 1: Employee Eligibility, Premiums, and Premium Surcharges
Chapter 2: Medical and Dental
Chapter 3: Life and LTD Insurance (refer to the administration manuals for Life and LTD insurance below)
Chapter 4: Medical FSA/DCAP
Chapter 2: Medical and Dental
Chapter 3: Life and LTD Insurance (refer to the administration manuals for Life and LTD insurance below)
Chapter 4: Medical FSA/DCAP
Chapter 5: Continuation of Coverage (Approved Leave, Separation, and Transfers)
PAY1 system manuals
Higher education and medical only groups
Chapter 1: Introduction to the PAY1 System
Chapter 2: Enroll, Waive, Plan Changes, Dual Enrollment
Chapter 3: Termination, Reinstatement, and Transfers
State agencies and employer groups
Chapter 1: Introduction to the PAY1 System
Chapter 2: Enroll, Waive, Plan Changes, and Dual Enrollment
Chapter 3: Life and Long-Term Disability Insurance
Chapter 4: Termination, Reinstatement, and Transfers
Chapter 2: Enroll, Waive, Plan Changes, and Dual Enrollment
Chapter 3: Life and Long-Term Disability Insurance
Chapter 4: Termination, Reinstatement, and Transfers
New PAY1 keying instructions for LTD enrollment changes that have an effective date of January 1, 2022 or later.
Accounting manuals
- State agencies 2022
- Higher education institutions 2022
- Employer groups and K-12 school districts 2022
Administration manuals
Processes and procedures manual
For employers who do not key in the insurance system: