Manuals

Eligibility manual

Chapter 1: Employee Eligibility, Premiums, and Premium Surcharges
Chapter 2: Medical and Dental
Chapter 3: Life and LTD Insurance (refer to the administration manuals for Life and LTD insurance below)
Chapter 4: Medical FSA/DCAP
Chapter 5: Continuation of Coverage (Approved Leave, Separation, and Transfers)

PAY1 system manuals

Higher education and medical only groups

Chapter 1: Introduction to the PAY1 System
Chapter 2: Enroll, Waive, Plan Changes, Dual Enrollment
Chapter 3: Termination, Reinstatement, and Transfers

State agencies and employer groups

Chapter 1: Introduction to the PAY1 System
Chapter 2: Enroll, Waive, Plan Changes, and Dual Enrollment
Chapter 3: Life and Long-Term Disability Insurance
Chapter 4: Termination, Reinstatement, and Transfers

New PAY1 keying instructions for LTD enrollment changes that have an effective date of January 1, 2022 or later.

Processes and procedures manual

For employers who do not key in the insurance system.

Accounting manuals

Administration manuals