HCA will launch refreshed website in July

Thu, 06/30/2022

HCA will launch a refreshed www.hca.wa.gov on July 26. This is the first major refresh of our website since 2016. We are using customer feedback to make these changes.

While the look and some content will be refreshed, the structure of the website itself will remain the same. You can expect to find things in the same place as before.

What’s changing?

We are making some changes to improve user experience, including:

  • Simplified navigation. We will have an expandable “mega menu” across the top of the site that is audience-focused and provides more information than our current lefthand navigation structure.
  • Refreshed visuals. We are refreshing the look and feel of the site and will use unique colors for different sections to help you more easily identify where you are on the site.
  • Simplified content. We are simplifying page content to make it easier for users to find what they’re looking for. This includes use of icons to visually identify different pieces of content. Also, the section currently named Health care services and supports will be renamed Free and low-cost health care to better reflect the contents in that area.

When we launch the site, short tours for each section of the website will pop up for visitors. And we will continue to gather user feedback through our website feedback survey to continually improve the site for you.