Our Cherry Street Plaza lobby is now open for walk-in service from 8 a.m. to 4 p.m. Monday through Friday. Learn about other customer support options.
Contact the plans
You should contact the plans when you have questions about:
- Benefit details (including Rx coverage)
- Finding a doctor or dentist
- ID cards
- Copayments, coinsurance, deductibles, or claims
- Health plan complaints or appeals
- Using the plan's website
Medical, dental, and vision plans
I need help with ... |
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Kaiser Permanente Northwest Online: Kaiser Permanente Northwest for school employees |
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Kaiser Permanente Washington Online: Kaiser Permanente Washington for school employees |
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Kaiser Permanente Washington Options, Inc. Online: Kaiser Permanente Washington Options, Inc. for school employees |
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Premera Blue Cross Online: Premera Blue Cross for school employees |
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Uniform Medical Plan Online: Uniform Medical Plan for school employees UMP Plus–Puget Sound High Value Network Online: UMP Plus–Puget Sound High Value Network UMP Plus–UW Medicine Accountable Care Network Online: UMP Plus–UW Medicine Accountable Care Network for school employees |
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Uniform Medical Plan Washington State Rx Services Online: Prescription drug information for school employees |
DeltaCare
(administered by Delta Dental of Washington)
Online: DeltaCare for school employees
Phone: 1-800-650-1583
TTY: 1-800-833-6384
Address: 400 Fairview Ave. N., Suite 800
Seattle, WA 98109-5371
Uniform Dental Plan
(administered by Delta Dental of Washington)
Online: Uniform Dental Plan for school employees
Phone: 1-800-537-3406
TTY: 1-800-833-6384
Address: 400 Fairview Ave. N., Suite 800
Seattle, WA 98109-5371
Willamette Dental of Washington, Inc.
Online: Willamette Dental of Washington, Inc. for school employees
Phone: 1-855-433-6825
TRS: 711
Address: 6950 NE Campus Way
Hillsboro, OR 97124-5611
Davis Vision, Inc.
(Underwritten by HM Life Insurance Company)
Online: Davis Vision for school employees
Phone: 1-877-377-9353
TTY: 1-800-523-2847
Address: PO Box 1525
Latham, NY 12110
HM Life Insurance Company
Phone: 1-800-328-5433
EyeMed Vision Care
(Underwritten by Fidelity Security Life Insurance Company)
Online: EyeMed Vision Care for school employees
Phone: 1-800-699-0993
TTY: 1-844-230-6498
Address: 4000 Luxottica Place
Mason, OH 45040
Fidelity Security Life Insurance Company
Phone: 1-800-648-8624
MetLife
Online: MetLife Vision for school employees
Phone: 1-833-854-9624
TTY: 1-800-428-4833
Address: PO Box 385018
Birmingham, AL 35238-5018
HealthEquity
Online: HealthEquity for school employees
Phone: 1-844-351-6853
TRS: 711
Additional benefits
Navia Benefit Solutions
Online: Navia Benefit Solutions for school employees
Phone: 1-800-669-3539
Navia Benefit Solutions
Online: Navia Benefit Solutions for school employees
Phone: 1-800-669-3539
MetLife
Online: MetLife life insurance for school employees
Phone: 1-833-854-9624
TTY: 1-833-854-9624
Standard Insurance Company
Online: Standard long-term disability insurance for school employees
Phone: 1-833-229-4177
TTY: 1-833-229-4177
SmartHealth Customer Service (Limeade)
Online: SmartHealth for school employees
Phone: 1-855-750-8866
Email: support@limeade.com