Due to COVID-19, HCA’s lobby is closed. Learn more about HCA's customer service options during the pandemic.

Cancel your coverage

Find out how to cancel (terminate) your SEBB Continuation Coverage.

Cancel SEBB Continuation Coverage

If you would like to cancel (terminate) coverage before the end of the maximum coverage period, submit your written request one of the following ways:

Mail

Health Care Authority​
SEBB Program
PO Box 42720
Olympia, WA 98504-2720

Fax

1-360-725-0771

Secure online message

Send an online message. You must set up a secure login to use this feature. This helps protect your privacy and sensitive health information. Attach your written request to the secure message. We cannot terminate your coverage in response to a secure message alone.

When does coverage end?

Coverage will end on the last day of the month in which the SEBB Program receives your written notice. If your written notice is received on the first day of the month, coverage will end on the last day of the previous month.

Cancel supplemental life and AD&D insurance

To cancel (terminate) your supplemental life and/or accidental death and dismemberment (AD&D) insurance through MetLife submit MetLife’s cancellation of supplemental life and AD&D insurance form to:

MetLife Recordkeeping Center
PO Box 1446
Lexington, KY 40512-4406

Contact

The SEBB Program
Phone: 1-800-200-1004 (TRS: 711) Monday through Friday, 8 a.m. to 4:30 p.m. Pacific
Send us a secure message. You need to set up an account to protect your privacy and sensitive health information. By using our secure messaging system we can ensure that your data is safeguarded.

MetLife
Phone: 1-833-854-9624
Benefits specialists available Monday through Friday, 5 a.m. to 8 p.m. Pacific (except for the major holidays).