The PEBB Program customer service hours have changed. They are now 8 a.m. to 4:30 p.m. Learn how to contact the PEBB Program.
Medical Flexible Spending Arrangement (FSA)
The Medical FSA allows you to set aside pretax money from your paycheck to pay for out-of-pocket health care costs. The Health Care Authority contracts with Navia Benefit Solutions (formerly Flex-Plan Services, Inc.) to process claims, and provide customer service for PEBB Program members.
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A Medical Flexible Spending Arrangement (FSA) is only offered to PEBB benefits-eligible employees who work at state agencies, higher-education institutions and community and technical colleges.
You cannot enroll in both a Medical FSA and a CDHP with a health savings account (HSA).
The Medical FSA is an employer-sponsored benefit that allows you to set aside money from your paycheck on a pretax basis to pay for out-of-pocket health care costs like deductibles, copays, coinsurance, dental, vision, and more (See eligible expenses). You can use your Medical FSA to pay health care expenses for you, your spouse, or your qualified tax dependents, even if they are not enrolled in your PEBB medical or dental plan.
To enroll or re-enroll visit Navia Benefits Solutions.
Note: University of Washington employees must enroll through Workday.
Medical FSA participation is only valid for the plan year in which you enroll and does not continue automatically. You must enroll or re-enroll each year during the PEBB Program's annual open enrollment period.
You can set up a Medical FSA account:
- No later than 31 days after the date you become eligible for PEBB benefits.
- During the PEBB Program’s annual open enrollment period (November 1–30).
- No later than 60 days after you or an eligible family member has a qualifying event that creates a special open enrollment.
You can contribute a minimum annual amount of $240, up to a maximum annual amount of $2,600.
To determine how much you want to contribute per pay period, estimate your expenses for the plan year and enroll in a Medical FSA for that amount. The money deducted from your pay is divided by the number of paychecks you will receive in the plan year.
For more help, use the Navia Benefit Solutions (formerly Flex-Plan Services, Inc.) Tax Savings Calculator.
- Online: http://pebb.naviabenefits.com/
- Mobile App: download for iPhone or Android
- Fax: (425) 451-7002 or toll free (866) 535-9227
- Mail: Navia Benefit Solutions, PO Box 53250, Bellevue, WA 98015-3250
- Email: email@example.com
You can begin submitting reimbursement claims for eligible expenses on or after the first day of your plan year, January 1. The full amount you set aside for your Medical FSA contribution is available on the first day of the plan year for expenses. You may submit claims for services as often as you like, but not until after the services have been provided.
If you have not spent all of the funds in your Medical FSA by December 31, you may continue to incur eligible health care expenses through the grace period. The Medical FSA grace period ends March 15 of the following year.
You must submit all claims for reimbursement to Navia Benefit Solutions no later than March 31 after the end of the plan year. After that date, your account will be closed and any balance remaining will be forfeited to the Health Care Authority. Once the money is forfeited, you will not be able to claim it. This is referred to as the "use-it or lose-it" rule.
Navia Benefit Services
Mobile App: download for iPhone or Android
Phone: (425) 452-3500 or toll free (800) 669-3539, Monday-Friday 5:00 a.m. to 5:00 p.m. Pacific time
Mail: Navia Benefit Solutions, PO Box 53250, Bellevue, WA 98015-3250