About Benefits 24/7 (PEBB)

HCA is introducing a new online enrollment system called Benefits 24/7. Anticipated to go live in May 2023, Benefits 24/7 will integrate online account access for subscribers from the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) Programs into one platform to allow for streamlined support and maintenance. This modernized web-based enrollment system will have a new look and expanded capabilities, providing self-service options for members.

Who is Benefits 24/7 for?

The new enrollment system will support PEBB subscribers and payroll and benefits office staff. (Pierce County, Washington State University, and University of Washington employees will continue to use Workday.)

PEBB subscribers will be able to use Benefits 24/7 to:

Employees
  • Make medical and dental plan choices during initial 31-day eligibility period, and during annual open enrollment.
  • Waive medical coverage during initial 31-day eligibility period, and during annual open enrollment.
  • Request enrollment in retiree coverage
  • Request to enroll in PEBB continuation coverage. 
  • Submit special open enrollment requests. 
  • Add or remove dependents during open enrollment and manage their enrollment throughout the year. 
  • Upload documents to prove dependent eligibility.
  • Make long-term disability insurance elections. 
  • Use links to visit vendors’ websites for supplemental benefits (life insurance, Flexible Spending Arrangements, and Dependent Care Assistance Program). 
Retirees
  • Request to enroll in or defer retiree coverage.
  • Request to enroll in PEBB continuation coverage.
  • Make plan changes during open enrollment.
  • Upload proof of Medicare and qualifying coverages.
  • Submit special open enrollment requests.
  • Add or remove dependents during open enrollment and manage their enrollment throughout the year.
  • Upload documents to prove dependent eligibility.
PEBB Continuation Coverage
  • Request to enroll in or defer retiree coverage.
  • Make plan changes during open enrollment.
  • Upload proof of Medicare.
  • Submit special open enrollment requests. 
  • Add or remove dependents during open enrollment and manage their enrollment throughout the year. 
  • Upload documents to prove dependent eligibility.
  • Make long-term disability insurance elections.