ProviderOne for social services

Find information for social services providers—unique ProviderOne users with their own authorization and claims submission processes.

Is this page for me?

Non-medical social service providers:

  • Receive a 1099 tax form from the state of Washington.
  • Provide services to clients who are eligible for Medicaid services.
  • Have a contract with DSHS.
  • Have business performing home care services.
  • Receive payment through use of a social services authorization.

If the above information is true, this page is for you!

Social service and medical providers:

  • Receive a 1099 tax form from the state of Washington.
  • Provide services to clients who are eligible for Medicaid services.
  • Have a contract with DSHS and a Core Provider Agreement (CPA) with HCA.
  • Have a business performing home care services and are a licensed medical professional.
  • Receive payment through use of a social services authorization or medical claims.
  • Have a National Provider Identifier (NPI).

If the above information is true, this page is for you!

Individual providers (also called IPs and known as W-2 providers) are caregivers who provide certain types of services in a client’s own home and community. Individual providers:

  • Are employed and paid as an individual rather than as an agency or other business entity.
  • Receive a W-2 that summarizes earnings for tax purposes.

If this describes you, please visit the Individual ProviderOne (IPOne) website.

Training materials

The following training materials are for ProviderOne users billing for social services and social service medical claims.

Managing provider and user accounts

Viewing authorizations

Submitting and adjusting claims

Creating and managing claim templates

Viewing claim status and remittance advice