Due to COVID-19, HCA’s lobby is closed. Learn more about your customer service options.

HCA is closed Thursday, November 26 and Friday, November 27. All Apple Health (Medicaid), PEBB, and SEBB customer services phones lines will be down after 5 p.m. Wednesday, November 25 through Monday morning, November 30.

Health Home resources

The following Health Home resources are available for health professionals involved with the Health Home program.

Information about the Health Home program

Materials and resources that can be used to educate providers and clients about the Health Homes program.

Care coordinator guides and instructions

Clinical Eligibility Tool


The following forms are available in Word and PDF format and may be available in a variety of languages including Cambodian, Chinese, Korean, Laotian, Russian, Somali, Spanish, and Vietnamese.

Health Action Plan (HAP)


Enrollment materials

Tribal Health Home materials

Contracts and rate information

Example contracts and information about rate structure and payment rates for the Health Homes program.

Care coordinator training


For additional information on the Health Home program

For information on options counseling