Due to COVID-19, HCA’s lobby is closed. Learn more about HCA's customer service options during the pandemic.
Medicaid documentation support
HCA provides the following resources and guides to support mental health and substance use disorder providers’ documentation of medically necessary behavioral health treatment.
Behavioral health agency staff should consult their agency’s policies and procedures and confer with their supervisors. Remaining questions may be sent to the behavioral health documentation mailbox at: BHdocumentation@hca.wa.gov.
Providing and documenting medically necessary behavioral health services:
- PowerPoint presentation
- Webinar series
- To view the webinars, visit the QualisHealth Events page and scroll to the bottom.