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The Health Care Authority (HCA) strives to work together with our providers and provide education about program integrity. Federal and state laws mandate identifying and recovering improper payments and other program integrity activities through audits, investigations, and reviews.

Hospital Customer Satisfaction Inspection Survey: RCW 70.41.045(3) requires HCA, in collaboration with the Department of Health (DOH), to post on its website, a survey which allows a hospital to anonymously evaluate any audit process in terms of quality, efficacy, and the extent to which it supported improved patient care and compliance with state law without placing an unnecessary burden on the hospital. The survey supported by the DOH and completed surveys are sent to DOH.

Our Hospital Customer Satisfaction Inspection Survey helps us keep Washington residents safe. 

Take the survey

Rules and regulations

Federal and state regulations

Code of Federal regulations

Revised Code of Washington (RCW)

Washington Administrative Code (WAC)

Compliance training and provider education

  • 2020 Program integrity educational webinar.

Program Integrity FAQs and additional information

For more information about program integrity, please visit our frequently asked questions (FAQs) document.