Information about novel coronavirus (COVID-19)

Novel coronavirus (COVID-19) is a virus strain spreading from person to person. People who have been diagnosed with novel coronavirus have reported symptoms that may appear in as few as two days or as long as 14 days after exposure to the virus. Symptoms include fever, cough, and difficulty breathing.

Apple Health (Medicaid) clients

During the COVID-19 public health emergency (PHE) the Health Care Authority (HCA) extended coverage for all Apple Health (Medicaid) clients. This extension is now ending due to the Consolidated Appropriation Act, 2023.

Public Health emergency status

The Department of Health and Human Services (HHS) will still determine when the PHE ends and give states 60 days’ notice. HHS extended the PHE through April 11, 2023. The PHE is extended 90 days at a time according to the HHS letter to Governors

Eligibility

Public health emergency (PHE)

Testing and treatment

Vaccination information

Other COVID-19 services

Provider, billers, and partners (Apple Health)

Telehealth and COVID-19 policies and FAQs have moved. Find all iterations published since March 2020 on our provider guides and fee schedules page.

COVID-19 resources

Telehealth

Frequently accessed provider-specific materials

Behavioral health providers
Physical health providers
Dental providers
All other providers

More provider materials

General information
Eligibility
Safe start guidelines (Department of Health)
Webinars
DBHR monthly call for behavioral health service providers
Waivers

Public Employees Benefits Board (PEBB) members

School Employees Benefits Board (SEBB) members

Contact

For COVID-19:

Telehealth policy, billing, or coding questions
Email:
 HCAAH_COVID19@hca.wa.gov​

Reimbursement questions
Contact us:
provider login
Phone: 1-800-562-3022

Behavioral health questions
Email:
 HCADBHRBHCOVID19@hca.wa.gov
Add the topic to the email subject line (for example, Foundational Community Supports, Residential SUD).

Pharmacy related questions
Email:
 AppleHealthPharmacyPolicy@hca.wa.gov