Thanksgiving holiday ProviderOne payment date change

To all ProviderOne users

In observance of Thanksgiving, state offices will be closed Thursday, November 24, 2022 and Friday, November 25, 2022. As a result, provider payments for the week of November 21, 2022 will be made on Wednesday, November 23, 2022, including the delivery of Remittance Advices (RAs) and HIPAA 835 remittance files.

Claim submission deadlines have been moved up to ensure that providers are able to receive payment and RA documents on November 23, 2022.

The deadline for submission of claims to ProviderOne for payment during the week of Thanksgiving will be Sunday, November 20, 2022 by 5 p.m..

The deadline for submission of pharmacy claims to the Point of Sale (POS) during the week of Thanksgiving will be Saturday, November 19, 2022 by 5 p.m..

Please report any issues to: mmishelp@hca.wa.gov.

Thank you.