Apple Health phone lines down Thursday, April 18
The Apple Health customer service phone lines will be down Thursday, April 18, from 11:30 a.m. to 2:30 p.m. We apologize for the inconvenience. View other ways to contact Apple Health.
Notice of license suspension for two Daybreak Youth Facilities
On Friday, May 26, 2023, Washington State Department of Health (DOH) issued a notice for license suspension for two Daybreak Youth Services (DYS) facilities located in Spokane and Brush Prairie, Washington. DYS must cease operations and relocate patients to other facilities before Wednesday, May 31, 2023, at 12:01 a.m.
The Health Care Authority (HCA) is coordinating with managed care organizations (MCO) and behavioral health administrative services organizations (BH-ASO) to ensure the medically necessary needs of Apple Health (Medicaid) patients are being met. HCA’s priority is to support and serve the patients and their families, starting with the youth in residential treatment whose needs are most critical.
HCA is in daily communication with DOH, MCOs and BH-ASOs, who are working with their networks to support the necessary transitions. The relocation plans for individual patients depend on their treatment plan and available transfer options.
Additional information about DOH’s decision can be found in this press release and on the Daybreak Suspension webpage.
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