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Due to COVID-19, HCA’s lobby is closed. Learn more about your customer service options.

Contact us

We have several ways to share information about our Health Information Technology work.

  • Health Information Technology
    Email: HealthIT@hca.wa.gov
    Phone: 1-855-682-0800 (this is a ticket generating phone system)
  • Provider Enrollment
    Phone: 1-800-562-3022, extension 16137
  • ProviderOne Security
    Email: provideronesecurity@hca.wa.gov
    Phone: 1-800-562-3022, extension 59991
  • Connecting to the statewide Health Information Exchange
    Visit the OneHealthPort website

Newsletters and updates

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Sign up for Electronic Health Records updates

Sign up for the federal Centers for Medicare and Medicaid Services email updates on the Electronic Health Records Incentive Payment Program.