HCA’s lobby is now open for walk-in customer service. Learn about customer service options.
Cascade Care is a three-agency effort involving the Health Care Authority (HCA), Washington Health Benefit Exchange (HBE), and Office of the Insurance Commissioner (OIC). HCA is responsible for procuring and contracting with carriers for Cascade Care Select, which are the public option plans under Cascade Care.
HBE approves health plans offered through Washington Healthplanfinder, including Cascade Care and Cascade Care Select plans. HBE is also responsible for the standard benefit design. OIC is responsible for ensuring health plans, including Cascade Care and Cascade Care Select plans, meet regulatory requirements.
HCA plans to release a request for proposals (RFP) by the end of February 2022. Stay tuned!
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