Find a network pharmacy

Tip: If you take an ongoing prescription drug and purchase between an 84- to 90-day supply, you may be able to save money by using a Choice90 pharmacy or Postal Prescription Services (PPS) mail-order pharmacy.

Retail network pharmacies

Find network and Choice90 retail pharmacies

UMP has a large network of retail pharmacies, including independent, regional, and national chains. You save money when you use network pharmacies; you pay only your cost share. The pharmacy sends the claim to the plan for you.

Vaccines at network retail pharmacies

Find network pharmacies that give vaccines

Many network retail pharmacies have vaccinating pharmacists able to give preventive immunizations at no cost to you.

Mail-order pharmacy

You may choose to use Postal Prescription Services (PPS), the network mail-order pharmacy, for convenient delivery of your prescriptions to your home or office, with no shipping charges. PPS accepts credit and debit cards, checks, or your Flexible Spending Account (FSA) Debit Card (if you have a current FSA).

Before your first order

If you want to use PPS for mail-order prescriptions, you must create a PPS account. PPS needs your medical history and payment information before you can fill prescriptions (including refills) through mail order.

Set up your mail-order account

Do one of the following to set up your PPS account:

  • Create an online account with PPS (Postal Prescription Services) .
  • Call PPS at 1-800-552-6694. You'll need to provide information about your insurance, payment method, and medical history to set up an account.
  • Have your doctor fax a mail-order form along with your prescription. The prescription must:
    • Be faxed from your provider's office to 1-800-723-9023 (fax number for providers only).
    • Be on the provider's letterhead.
    • Include the patient's name, address, phone number, plan ID number, and date of birth.

Log in to your mail-order account

Placing an order (after you create an account)

To order a new prescription

  • Have your doctor fax it in (fastest way). See above for directions.
  • Send a form by mail.

Note: Only a provider may fax in a prescription.

To order refills

Refilling prescriptions you originally got elsewhere

You will need to provide additional information to PPS, such as the prescription number, drug name, and the name and location of the pharmacy that originally filled the drug.


Retail pharmacies, all other prescription drug questions:
Washington State Rx Services

Phone: 1-888-361-1611
Business hours: Monday-Friday 6 a.m. to 6 p.m. PT

Network mail-order pharmacy, PPS (Postal Prescription Services)
Phone: 1-800-552-6694
Business hours: Monday-Friday 6 a.m. to 5 p.m. PT
Saturday 10 a.m. to 2 p.m. PT

Ardon Health: Network Pharmacy for Specialty Drugs
Phone: 1-855-425-4085
Business hours: Monday-Friday 7 a.m. to 7 p.m. PT
Saturday 8 a.m. to 12 p.m. PT (Noon)