Find a network pharmacy
UMP has a large network of retail pharmacies, including independent, regional, and national chains. You save money when you use network pharmacies; you pay only your cost share. The pharmacy sends the claim to the plan for you.
Many network retail pharmacies, including those listed below, give preventive immunizations at no cost to you.
This is not a complete list of network pharmacies. Visit the UMP Find drugs page or call Washington State Rx Services at 1-888-361-1611 to check the status of a specific pharmacy.
- Bartell Drug Co.
- CVS Pharmacy
- CVS Pharmacy at Target
The plan also pays for vaccines received at local public health departments, but you usually have to pay up front and get reimbursed later. You must use a medical claim form to be reimbursed for a vaccine you pay for out of pocket. If you get a vaccine from an out-of-network provider, you must also submit a medical claim form.
Not all pharmacies have all vaccines. Call the pharmacy ahead of time to make sure it has the one you need.
You may also contact your local pharmacy for age limits. Members under age 12 can get vaccines at a network provider's office or through a public health department.
You may choose to use Postal Prescription Services (PPS), the network mail-order pharmacy, for convenient delivery of your prescriptions to your home or office, with no shipping charges. PPS accepts credit and debit cards, checks, or your Flexible Spending Account (FSA) Debit Card.
If you want to use PPS, you must create an account. PPS needs your medical history and payment information before you can fill prescriptions through mail order.
Set up your mail-order account
Do one of the following to set up your PPS account:
- Create an online account with PPS.
- Call PPS at 1-800-552-6694. You'll need to provide your insurance information, payment method, and medical history to set up an account.
- Have your doctor fax a mail-order form along with your prescription. Only providers can do this. The prescription must:
- Be faxed from your provider's office to 1-800-723-9023 (fax number for providers only).
- Be on the provider's letterhead.
- Include the patient's name, address, phone number, plan ID number, and date of birth.
Placing an order
To order a new prescription
- Have your doctor fax it in. (See above.)
- Send a form by mail.
To order refills
- Use your online account.
- Call PPS at 1-800-552-6694.
Refilling prescriptions you originally got elsewhere
You will need to provide additional information to PPS, such as the prescription number, drug name, and the name and location of the pharmacy that originally filled the drug.
Retail pharmacies, all other prescription drug questions:
Washington State Rx Services
Business hours: Monday-Friday 6 a.m. to 6 p.m. PT
Network mail-order pharmacy, PPS (Postal Prescription Services)
Business hours: Monday-Friday 6 a.m. to 5 p.m. PT
Saturday 10 a.m. to 2 p.m. PT
Ardon Health: Network Pharmacy for Specialty Drugs
Business hours: Monday-Friday 7 a.m. to 7 p.m. PT
Saturday 8 a.m. to 12 p.m. PT (Noon)