Providers: Stay Connected

The ProviderOne project is reach out to you, please read the newsletters and other updates.

  • Newsletters: Sign up for ProviderOne news or change subscriber preferences
  • Visit the social service website
  • Catch up on past Newsletters 

ProviderOne Resources

The following factsheets and videos, found on the official project website, will help you get ready for online billing: 

Still have questions, contact ProviderOne via email BASS@dshs.wa.gov

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The way you get paid is changing!

In late 2014, the way social and medical services providers claim and receive payment for Medicaid services will change. The Social Service Payment System (SSPS) is migrating to an online electronic system known as ProviderOne. To claim and receive payment for clients who are eligible for Medicaid services all providers will need to enroll with ProviderOne.

What is ProviderOne all about?

ProviderOne is an online, electronic system that will give social services providers (such as adult family homes, supported living, home care agencies) and medical providers (such as nurse delegators, adult day health) greater flexibility to manage Medicaid claims.

Why is it time to get on board with ProviderOne?

Changing from a 30-year-old phone and paper billing system to an online, electronic system will offer convenience, greater ease of claims management, and more frequent payment options. A series of factsheets and presentations offer a preview of what it will be like to use ProviderOne and the benefits.

Who are the affected providers?

In 2010, most medical providers in Washington State transitioned to ProviderOne. Now social services providers and medical providers (community-based) will begin to transition and use ProviderOne. Read more about the providers who must transition to ProviderOne.