Health Home

The Health Home program is a joint partnership between HCA, the Centers for Medicare and Medicaid Services (CMS) and the Department of Social and Health Services (DSHS).

More about the partnership

What is the Health Home program?

A health home is not a place. It is a set of services that support eligible clients, including help finding and getting long-term services.

The purpose of the Health Home program is to:

  • Improve health and self-management of conditions.
  • Provide transition and personalized care to help.
  • Manage the progress of chronic disease.

The Health Home program provides the following services beyond the clinical services offered by a typical provider.

  • Comprehensive care management
  • Care coordination
  • Health promotion
  • Transitional planning and follow-up
  • Individual and family support
  • Referral to relevant community and social support services

Client eligibility

Apple Health clients of all ages, including Medicaid/Medicare dual eligible clients, may be eligible for the Health Home program if they:

  • Have at least one chronic condition.
  • Meet other criteria, including have a future medical cost risk score of 1.5.

Program providers

Lead organizations

The Health Care Authority (HCA) contracts with "lead" organizations. These lead organizations include:

  • Managed care organizations
  • Community based organizations

The lead organizations contract with care coordination organizations (CCOs) of which may include:

  • Area agencies on aging.
  • Chemical dependency providers.
  • Child social service agencies.
  • Community health centers.
  • HIV/AIDs networks.
  • Mental health clinics.

The CCO's provide health home services through care coordinators.

Care coordinators

Care coordinators assist clients in:

  • Identifying and meeting client-focus goals.
  • Coordinating medical care.
  • Organizing long-term services and supports.
  • Connecting with behavioral health providers as appropriate.

Washington offers the Health Home program in all counties except King and Snohomish.

Becoming a Health Home care coordination organization

If you are a health care organization interested in participating in the Health Home program, please contact healthhomes@hca.wa.gov to learn more about what is required.

The Centers for Medicare and Medicaid Services evaluation reports

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